A little clarity goes a long way.

HEADLIGHTS is based in Oakland and currently serves select nearby East Bay communities. Route and scheduling availability are confirmed during your household consultation.

No. We begin with your household rhythm, preferences, dietary needs, and service cadence. The level of customization depends on your needs and the plan we shape together.

We discuss accommodations during intake before accepting service. Not every severe allergy or cross-contact requirement can be supported safely, and we will be direct when a need falls outside our current capacity.

Service is shaped around household size, frequency, menu needs, delivery, and the level of support requested. After the consultation, you receive a clear recommendation before deciding whether to begin.

No. HEADLIGHTS provides household nourishment and practical wellness support. We complement—not replace—licensed medical care, clinical nutrition therapy, or emergency services.

Your location, household size, dietary needs, food preferences, ideal start date, and the parts of your week where meal support would help most.

We discuss your schedule and current route availability before agreeing on a plan. Limited in-home setup is included only when it is part of that agreement.

Weekly feedback helps us refine menus and preparation. Discuss changes early so we can confirm what is possible for the next service.

Discuss container preferences during your consultation. Meal-specific storage and reheating details belong in your handoff; ask for clarification if anything is unclear.

Confirm notice periods, minimum commitments, and any charges before service begins. These details need to be clear in your individual agreement.