Services / Care support

For current meal-service clients

A little more relief, right where it helps.

Optional household support can be added to a scheduled HEADLIGHTS visit—small, practical tasks that help the home feel lighter without turning the visit into caregiving or cleaning service.

Available by requestFor current meal-service clientsConfirmed in advance

Care support menu

Choose the task that would make today easier.

Each request stays focused, time-limited, and clearly defined so clients receive meaningful help and HEADLIGHTS team members can work safely.

01

Dishwasher reset

Load or unload one dishwasher cycle and leave the immediate kitchen area ready for the next meal.

02

Light laundry task

Complete one manageable laundry step—start, transfer, or fold a light everyday load.

03

Mail organization

Bring in unopened mail and arrange it into client-defined groups without opening or discarding anything.

04

Trash & dry waste

Remove one tied household trash bag or a small amount of lightweight dry waste to the designated bin.

05

Small-space reset

Tidy one designated surface or area, such as a kitchen counter, dining table, or entryway.

06

Household refresh

Replace kitchen or hand towels and restock lightweight essentials such as tissues, napkins, or paper towels.

Creamy white bean soup with cauliflower, potatoes, kale, herbs, toasted seeds, and microgreens

Nourishment comes first

Care Support begins alongside a meal-service visit.

The food remains the anchor. One focused household task can make the handoff feel even lighter.

Everyday tech support

Patient help with the digital details.

Practical assistance for older adults and anyone who feels less confident with everyday technology—always with the client present and in control.

07

Device comfort reset

Adjust text size, brightness, volume, accessibility settings, and the placement of frequently used apps.

08

Video-call ready

Open or join a scheduled video call and test the camera, microphone, speaker, and connection.

09

Calendar & reminders

Add approved appointments, meal deliveries, household tasks, or family reminders to the client’s device.

10

Contacts & shortcuts

Save approved contacts, create favorites, and place frequently used apps where they are easier to reach.

11

Everyday connection help

Reconnect an approved device to Wi-Fi, Bluetooth headphones, a printer, television, or speaker.

12

Photos & documents

Help take, scan, save, locate, or send a photo or document while the client remains present and approves the recipient.

13

Notification cleanup

Silence unnecessary notifications, unsubscribe from obvious promotions, and organize essential alerts.

14

Suspicious-message review

Help identify common warning signs in questionable texts, emails, or pop-ups without contacting the sender or making financial decisions.

Appointment support

Make the call—and keep the details clear.

Administrative support that helps clients prepare, schedule, listen, and remember without transferring their decisions or medical responsibilities to HEADLIGHTS.

15

Appointment call assistance

Help prepare for and place a scheduling or follow-up call while the client remains present and involved.

16

Appointment notes & reminders

Record factual dates, instructions, questions, contact details, and next steps, then add approved reminders to the client’s calendar.

Clear by design

Helpful, light, and within reach.

Care Support does not include personal or medical care, medication handling, mobility assistance, childcare, pet care, deep cleaning, ladders, heavy lifting, hazardous materials, or bodily fluids.

Team members do not request or store passwords, enter security codes, access banking or payment accounts, impersonate clients, interpret medical advice, make treatment decisions, sign forms, perform technical repairs, or share private information without permission.

Requests are confirmed in advance and may be adjusted when the task, space, timing, privacy, or physical demand could place a client or team member at risk.